隐私保密规定

本网站的保密承诺
保护您个人信息的安全性与秘密性，对于本网站是至关重要的。因此，我们在开展业务时将会遵守与信息保密、数据保护和数据安全有关的法律规定。

个人信息
本网站所获得的您在注册或填写调查时自愿提供的您的姓名、地址、电话号码或电子邮件地址等，统称为"个人信息"。

使用目的
如您提供个人信息，我们通常会将其用于回复您的询问，为您提供产品信息等用途。同时为维持与您的客户关系：
我们可能存储、处理个人信息，并与我们全球的关联企业共享，以更好地了解您的商业需求并相应改善我们的产品和服务。
我们（或代表本网站的第三方）可以使用个人信息向您提供本网站信息以满足您的商业需求，或者进行在线调查以更好了解您的需求。

目的限制
本网站仅在向您说明的目的范围内，收集、使用或披露您在线提供的个人信息，除非该披露：
为提供个人信息初始目的之相关目的而使用，
为准备、协商和履行合同之必要，
为法律、主管部门或司法机关所要求，
为防止欺诈或其他非法行为之必要，如故意攻击本网站信息技术系统的行为。

交流或使用信息
如您通过电信服务进入我们的网站，您的交换信息（如互联网协议地址）或使用信息（如每次进入的初始信息、结束信息及范围，您进入的电信服务的信息）将被自动创建，并纳入个人信息。如果有强制性要求，您交流和使用信息的收集、处理和使用将根据适用的保密法律法规进行。

自动收集的非个人信息
当您访问我们的网站时，我们将自动收集非个人信息(例如您所采用的因特网浏览器和操作系统类型、您在进入我们的网站之前登录的网站域名、访问次数、每次访问的平均时间、每次访问的网页等）。我们可能会利用这些信息，并将其与在全球各地的关联企业共享，以便我们了解网站的人气情况，并改进其性能与内容。

"Cookies" - 可自动载入计算机的信息
当您浏览我们的网站时，我们可能会以"Cookie"的形式将某些信息存入您的计算机，以便您下次访问时自动识别您的身份。Cookies能够以多种方式帮助我们，例如，让我们创建的网站能更好地迎合您的兴趣或保存您的密码（这样您就不需要在每次登录时重新输入密码）。如果您不愿接收 “Cookie”，请参阅因特网浏览器中的指示，选择将这些Cookies从硬盘中清除，或阻拦所有的Cookies，或在Cookie被保存之前收到警告。

安全
除非您在本网站相关部分明确同意透露您的部分个人信息，否则本网站将为您的个人信息严格保密，本网站将采取技术和组织安全措施确保您个人信息的安全，并防止信息丢失、破坏、伪造、篡改，以及未经同意的访问或泄露等情况的出现。除明确声明的保密资料以外，您向本网站提供的任何其他信息（包括问题、建议、意见等）均不视为秘密信息

用户信息保护的免责条款
关于您的个人信息安全，下列情况时我们无需承担任何责任：
1.由于您将用户密码告知他人或与他人共享注册账户，由此导致的任何个人资料泄露。
2.任何由于计算机问题、黑客攻击、计算机病毒侵入或发作、政府管制而造成的暂时性关闭等影响网络正常经营之不可抗力、意外事故而造成的个人资料泄露、丢失、被盗用或被窜改等。

链接到其他网站
本网站包含与其他网站的链接。本网站不对其他网站的隐私政策或内容承担责任。

问题和建议
本网站将回应您的合理要求，以便您复查个人信息，更正、修改或删除任何不准确之处。随着因特网的不断完善，我们的保密政策也将会日趋成熟。一旦我们声明对现有政策进行任何更改，我们将立即在该网页上公布更改内容。敬请经常关注该网页。

2.3. Registration in the online shop and Testo Cloud

You have the opportunity to register for our login area in the online shop and in the Testo Cloud, to enable you to benefit from the full range of functions of our website and the Testo Cloud. It is evident from the respective input forms which data is collected in each case. We have indicated which data is mandatory by marking the respective fields as required fields. Without this data it is not possible to register. The legal basis of the processing is art. 6(1)(b) GDPR.

2.4. Online orders

2.4.1 Ordering in the online shop

During the order process, we collect the mandatory information required for the processing of the contract:

• Salutation
• Name and surname
• E-mail address
• Billing and shipping address
• Phone number

Optional details such as customer number, company details and your role can be provided so that we can allocate your order to a suitable account manager. The legal basis of the processing is art. 6(1)(1)(b) GDPR.

For the purpose of contract performance, we pass your details to the shipping company instructed with the delivery, to the extent that this is required for the delivery of the goods ordered. Depending on which payment service provider you select during the order process, we pass the payment details collected for the purpose of payment processing to the financial institution instructed to process the payment and, if appropriate, to the payment service provider instructed by us, or to the selected payment service.

All payments in our online shop are processed by the payment provider Unzer GmbH, Vangerowstraße 18, 69115 Heidelberg, Germany, and/or Unzer Luxembourg S.A., Socit anonyme 1, Place du March, L-6755 Grevenmacher, R.C.S. Luxembourg B144133 (hereinafter “Unzer”). In the process, you transmit your payment details via a secure https connection to the servers of Unzer. This transmission is made solely to process your payment. Details on payment via Unzer can be obtained from Unzer’s GTCs and data protection regulations at: https://www.unzer.com/en/datenschutz/.

If Testo provides payment in advance, e.g. in the case of a purchase on account, and to protect its legitimate interests, Testo reserves the right to make enquiries about identity and creditworthiness with service providers specialising in this – Verband der Vereine Creditreform e.V., Hellersbergstraße 12, D-41460 Neuss – or to make the granting of certain payment terms contingent upon a credit check. The credit report can contain probability values (score values), which are calculated on the basis of scientifically proven mathematical-statistical procedures, where the address data, among other information, flows into the calculation. The information received regarding the statistical probability of a payment default is used by us for a balanced decision on the rationale, implementation or termination of the contractual relationship. Your legitimate interests are considered in accordance with the statutory provisions.

2.4.2 Ordering an e-learning course

We collect the necessary mandatory data for registration on our e-learning platform:

• First name
• Surname
• E-mail address

The legal basis of the processing is art. 6(1)(b) GDPR.

During the ordering process in our IT systems (e-learning platform and in SAP), we collect the mandatory data necessary for processing the contract:

• Salutation
• Surname
• First name
• E-mail address
• Street and house number
• Postcode
• City

For invoicing, the company name and telephone number are optional but are required for clarifying any queries. The legal basis of the processing is art. 6(1)(1)(b) GDPR.

The above data is collected for the following purposes:

• Provision of the e-learning platform including its features and content
• Continuous improvement of the e-learning platform
• Continuous improvement of our range of courses
• Management of users on this website
• Confirmation of the learner’s achievements by issuing a certificate of participation
• The learner profile is stored in accordance with our terms of use (link).
• In case of “non-use”, the deletion of the user and learner profile takes place after nine months.

Information on the deletion of your data:

To apply for deletion of your data relating to our e-learning area, please e-mail akademie@testo.de. In terms of deleting your data, we proceed as explained in point 7.

2.5. Testo newsletter

Our newsletter keeps you regularly informed about our products, news, events and promotions.

A personal touch is our top priority when it comes to our service. It is important for us to address you personally when presenting our products and services. This is why we need your first and last name. Furthermore, we offer the platform and related services exclusively to companies. By providing your business e-mail address and company name, we can be sure that you are the right contact person. Your telephone number enables us to contact you directly, and to answer initial queries immediately and thus more effectively.

When we send out our newsletters, which require registration, we use the so-called double opt-in procedure or single opt-in procedure (depending on the country), i.e. we will only send you a newsletter if you have expressly agreed beforehand that we should activate the newsletter service. If a double opt-in is required in your country, you must also have confirmed that the e-mail address you have provided belongs to you. We will send you a notification e-mail for this purpose and ask you to confirm that you are the owner of the e-mail address provided by clicking on a link contained in this e-mail. If you have already confirmed that you are the owner of this e-mail address for another purpose, we may not require you to do this.

If you confirm your e-mail address, your e-mail address, the time of registration and the IP address used for registration will be stored by us until you cancel the newsletter subscription. The purpose of the storage is solely to send you the newsletter and be able to verify your registration. The legal basis for the processing is your consent in accordance with art. 6(1)(a) GDPR.

The newsletter subscription can be cancelled any time, e.g. via the unsubscribe link contained in each newsletter. Alternatively, you can also address your wish to cancel the newsletter to the above-mentioned contact data. The only charge for this is the cost of transmission according to the basic tariff of your internet service provider.

2.6. Testimonials and competitions at Testo

If you are participating in one of our testimonials, we use your data for market and opinion research as well as for product optimisation. We analyse data categorically only for internal purposes. If, exceptionally, testimonials are not analysed anonymously, the data will be collected only with your consent. For evaluations relating to person, the legal basis is the above-mentioned consent in accordance with art. 6(1)(1)(a) GDPR.

During competitions, we use your data for the purpose of carrying out the competition and winner notification. Detailed instructions can be found in our conditions of participation for the respective competition. The legal basis of the processing is the competition agreement in accordance with art. 6(1)(1)(b) GDPR.

2.7. Applications for positions at Testo

You can apply for open positions at Testo via our application management system MHM eRecruiting. The purpose of collecting data is the selection of applicants for the potential creation of an employment relationship. For the reception and processing of your application, we collect the following data:

• Salutation
• Name and surname
• Address • E-mail address
• Phone number
• Date of birth
• Salary requirement
• Notice period
• Application documents (e.g. certificates, CV)

The legal basis for the processing of your application documents is art. 6(1)(1)(b) and art. 88(1) GDPR in conjunction with national data protection law.

2.9.1 Promotions (competitions, product tests) 

• Name and surname
• E-mail address
• Company
• Phone number

• Creating a list of participants
• Planning the event and grouping participants
• Creating a user account 
• Identifying individual participants during the event
• Communicating in parallel during and after the event for the purpose of participant queries
• Communicating with and informing recipients in accordance with the applicable conditions of participation

• New Testo product updates
• Testo seminars and webinars on measuring technology subjects
• Testo surveys, product tests and recommendations of suitable third-party products. 

2.9.2 Events (webinars, seminars and product demonstrations)

• Name and surname
• E-mail address
• Company
• Phone number
• Country

• Creating a list of participants
• Planning the event and grouping participants
• Creating a user account 
• Identifying individual participants during the event
• Communicating in parallel during and after the event for the purpose of participant queries
• Communicating with and informing recipients in accordance with the applicable conditions of participation

• New Testo product updates
• Testo seminars and webinars on measuring technology subjects
• Testo surveys, product tests and recommendations of suitable third-party products. 

2.9.3 Online content

Testo provides online content on its website. Registration is required beforehand in order to download online content. Online content may include:

• White papers (pdf)
• E-books (pdf)

• Name and surname
• E-mail address
• Company
• Phone number
• Country

• Providing and sending the download link
• Communicating with and informing recipients in accordance with the applicable download conditions

• New Testo product updates
• Testo seminars and webinars on measuring technology subjects
• Testo surveys, product tests and recommendations of suitable third-party products. 

2.9.4 Software downloads

• Name and surname
• E-mail address
• Company
• Phone number
• Country

• Providing and sending the download link
• Identifying the individual recipients of the software solution (protection of intellectual property)
• Communicating with and informing recipients in accordance with the applicable download conditions

• New Testo product updates
• Testo seminars and webinars on measuring technology subjects
• Testo surveys, product tests and recommendations of suitable third-party products.